Refund timelines and policies differ depending on your reservation. Consult your itinerary or confirmation email for details regarding the refund process. The specifics of your refund will be determined by the terms and conditions of your booking, which may include a direct reimbursement, airline credit, rewards, or coupons. It is possible to receive a combination of these options in certain situations.
All bookings are charged in United States Dollars (USD) and are susceptible to changes based on availability, demand, and peak travel periods (such as holidays). Prices will be confirmed upon receipt of payment and may fluctuate dynamically without prior notice.
Cancellation policies vary by airline. If you decide to cancel your flight, it is important to be aware of the terms and conditions of your booking. Within a 24-hour window, you may be entitled to a full refund. However, if you cancel outside of this time frame, there may be fees according to the airline's regulations. Keep in mind that some airlines have non-refundable fares, even within the 24-hour period. When booking your flight, make sure to review the terms and conditions carefully. In the event that you have already made a deposit or partial payment, any non-refundable fees will be deducted from your refund amount.
Please carefully review the booking terms before confirming your reservation, as certain fares and services, such as hotel extensions and unused portions of bookings (after the trip has started), are non-refundable. Please keep in mind that some fares cannot be refunded.
Refunds from airlines are applicable in certain situations, such as flight cancellations or schedule changes. In these instances, passengers are entitled to receive a refund for their ticket purchase.
Modifications made at the passenger’s discretion are subject to the airline’s fare rules and change fees. In cases where changes are necessary due to schedule adjustments by the airline, no additional change fees will be incurred. However, a modification fee of $50 may still be imposed by Flyaheads.com.
Baggage and lost items are a common concern for travelers. Often, luggage can become misplaced during a trip, causing a great deal of inconvenience. In the event that you cannot locate your belongings, please inform airline staff immediately so that they may assist you in recovering them.
In the case of an airline losing a passenger's luggage and it being deemed officially lost, a reimbursement for the baggage fees can be sought from the airline. However, please keep in mind that Flyaheads.com only offers support with the claims procedure and not with obtaining a direct refund.
Tickets that are fully refundable can be reimbursed in their entirety if unused. If a cancellation is made within 24 hours of booking, and no changes have been made, a full refund is available. Additionally, if the flight was booked at least seven days before departure, a full refund can still be obtained for cancellations made within 24 hours of booking.
As required by law, our liability is restricted. This encompasses all forms of damages, such as direct or indirect, special or consequential, loss of data, income or profit, and harm to a person or their property. In the event of any infringement, our obligation is limited to either re-providing the service or reimbursing the service fee.
Flyaheads.com is not responsible for any modifications made by airlines to their flight itineraries. In case of major alterations or delays, travelers may be eligible for a reimbursement in accordance with the airline's guidelines.
To cancel your booking or request a refund, please refer to our website flyaheads.com or reach out to our customer support team at support@onemars.pl. It is advised to carefully review the terms and conditions before finalizing your reservation. Also, make sure to obtain a receipt for your booking either from the itinerary page or by contacting your travel provider.
The security of your payment is of utmost importance to us. We utilize SSL encryption, guaranteeing the safety of your personal and payment details. Our trusted channels handle all payment processing, and we verify the 3- or 4-digit security code of your credit card with each transaction.
Your payment may be declined for a variety of reasons, such as insufficient funds, incorrect payment details, or a blocked transaction by your card issuer. In case of a declined payment, please reach out to your card issuer or try the transaction again.
In the event that you come across charges that are not recognizable, it is possible that they are a result of changes made to your reservation, fees for international transactions, or added expenses for amenities during your visit. If you require further clarification, please do not hesitate to contact our support team.
Please note that the processing time for refunds is usually within 24 hours. However, the actual timeline for the funds to appear in your account may vary depending on your bank or payment service provider. In certain cases, such as refunds from third-party providers like airlines or property owners, it may take longer.
Accommodations: Certain lodging establishments offer the option to book now and pay at a later time. Guests can expect to settle their payment during check-in or check-out, as specified in the booking confirmation. Incidental charges incurred will be charged directly by the hotel.
Please don't hesitate to reach out to us with any questions about our Refund & Cancellation Policy.
Onemars LLC
The address is Office No.-210, Building No.-86, Street-HOŻA, Warsaw City, Poland with a ZIP Code of 00-682.
To get in touch with us, please use our email address: support@onemars.pl
Contact our helpline at 18024355022 for assistance.
Welcome to Onemars Limited Liability Company, your trusted partner for all your business needs. Our team at Onemars is dedicated to providing exceptional services and solutions, tailored to meet the unique demands of our clients. With our company, you can rest assured that your business is in capable hands.
The Business Registration Number is 0000789055.
The ISO/IEC 27001:2022 code for this year is US-OLYC-24-12123462, while the ISO 27701:2022 code is US-OLYC-24-12123464.
Polski